How to Use Polymarket Recovery Tool

Polymarket is a decentralized prediction market platform that allows users to bet on real-world events using cryptocurrencies. However, like any blockchain-based system, users may occasionally encounter issues such as missing deposits or failed transactions. To address these challenges, Polymarket provides a recovery tool designed to help users retrieve lost funds. This guide will walk you through the steps to use the Polymarket recovery tool effectively.


Step 1: Identify the Issue

Before using the recovery tool, ensure that your issue qualifies for recovery. Common scenarios include:
Missing Deposits: Funds sent to your Polymarket account but not reflected in your balance.
Failed Transactions: Transactions that did not complete due to network congestion or other errors.
Incorrect Address Usage: Sending funds to the wrong address or network.

If your issue falls into one of these categories, proceed to the next step.


Step 2: Gather Required Information

To use the recovery tool, you will need the following details:
1. Transaction Hash (TXID): The unique identifier of the transaction on the blockchain.
2. Wallet Address: The address from which the funds were sent.
3. Amount and Currency: The exact amount and type of cryptocurrency involved.
4. Screenshot or Proof: Any additional evidence, such as a screenshot of the transaction or wallet history.

Ensure that all information is accurate to avoid delays in the recovery process.


Step 3: Access the Recovery Tool

  1. Visit the Polymarket recovery tool page: Polymarket Recovery Tool.
  2. Log in to your Polymarket account using your credentials or connected wallet (e.g., MetaMask).
  3. Navigate to the “Recovery” section, usually found under the “Help” or “Support” menu.

Step 4: Submit Your Recovery Request

  1. Enter Transaction Details: Input the TXID, wallet address, and amount in the provided fields.
  2. Upload Proof: Attach any supporting documents, such as screenshots or wallet logs.
  3. Describe the Issue: Provide a brief explanation of what went wrong and when it occurred.
  4. Submit the Form: Double-check all information before submitting your request.

Step 5: Monitor the Recovery Process

Once your request is submitted, Polymarket’s support team will review it. The process typically involves:
1. Verification: The team will verify the transaction on the blockchain and cross-check it with your account.
2. Resolution: If the issue is confirmed, the missing funds will be credited to your account.
3. Notification: You will receive an email or in-app notification once the recovery is complete.

The entire process may take a few hours to several days, depending on the complexity of the issue.


Tips for a Smooth Recovery Experience

  • Double-Check Addresses: Always ensure you are sending funds to the correct address and network (e.g., Polygon for USDC).
  • Use Sufficient Gas Fees: Avoid failed transactions by setting appropriate gas fees, especially during network congestion.
  • Keep Records: Maintain a record of all transactions, including TXIDs and wallet addresses, for easy reference.

Conclusion

The Polymarket recovery tool is a valuable resource for resolving issues related to missing deposits or failed transactions. By following the steps outlined in this guide, you can efficiently recover your funds and continue participating in the exciting world of decentralized prediction markets.

For more detailed instructions or troubleshooting, visit the official Polymarket documentation: Polymarket Recovery Guide.

Leave a Reply

Your email address will not be published. Required fields are marked *